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Shipping Policy (Digital Product Delivery)

Last Updated: December 5, 2025

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Thank you for shopping with Legal Feeds, under the name of Melissa Dailey (“Company,” “we,” “our,” “us”).


This Shipping Policy outlines how and when your digital products will be delivered once an order is placed through our website.

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Although we do not ship physical items, this policy explains the processing and delivery expectations for digital goods and online services.

1. Digital Delivery Only

 

We exclusively provide digital products and services.
N

o physical items will be shipped, and no postal or courier delivery is involved in any part of your purchase.

 

All products—including the AI Prompting Library, personas, templates, and customized digital assets—are delivered electronically.

2. Project Start Date & Delivery Timeline

 

Project Start Date

 

For any digital product or customized service that involves a project timeline:

  • The estimated delivery timeframe begins only when the initial payment to the first invoice has been received.

  • The date the first invoice is paid (“Project Start Date”) triggers the start of all timelines, estimates, and production schedules.

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Delivery Estimates

 

Delivery timeframes provided by the Company are estimates only and may vary depending on:

  • The product or service purchased

  • Customization requirements

  • Current workload

  • Client responsiveness

 

While we work to meet all estimated timelines, occasional delays may occur due to technical or operational factors.

3. Final Payment Requirement

 

Before the final product is delivered:

  • All outstanding balances must be paid in full.

  • The final product will not be released, emailed, or made available for download until the Company confirms receipt of the final payment.

4. Final Delivery Window

 

Once the Company receives the final payment, the completed digital product:

  • Will be delivered within 7 days, unless otherwise communicated in writing.

  • Will be provided via download link, email, client portal, or other digital delivery method specified by the Company.

5. Delivery Method

 

Digital products may be delivered through one or more methods:

  • Download link sent via email

  • Direct email containing files and instructions

  • Access provided through the customer’s account dashboard

  • Direct integration or setup within an AI platform (if applicable)

 

Please ensure your email address and account information are correct to avoid delays.

6. Access Issues or Delivery Problems

 

If you experience delays or problems accessing your digital products, please:

  • Check your spam/junk email folders

  • Confirm your email was entered correctly

  • Ensure your device supports the delivered file types

 

For continued issues, contact us at [Insert Support Email] for assistance.

7. No Shipping Fees

 

Since we do not ship physical items, there are no shipping or handling fees associated with any purchase.

8. Geographic Availability

 

Digital delivery is available worldwide, except where prohibited by law or limited by third-party platforms.

9. Service Interruptions

 

Delivery may be delayed due to:

  • Server outages

  • Email delivery problems

  • System maintenance

  • Third-party platform interruptions

  • Technical conditions outside our control

 

We will always work to restore delivery as quickly as possible.

10. Updates & Ongoing Access

If your purchase includes a maintenance subscription:

  • Updates, enhancements, and improvements will be delivered on an ongoing basis

  • Delivery of updates will follow schedules or estimates provided by the Company

  • If your subscription ends, future updates or support may be discontinued

11. Contact Information

For questions about this Shipping Policy or assistance with accessing your digital products, please contact:

Melissa Dailey at melissa@legalfeeds.net.

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